GENERAL DEFINITION AND CONDITIONS OF WORK: 

Performs intermediate clerical work in a variety of office tasks requiring computer, phone and filing skills; does related work as required.  Works under regular supervision. 

This is light work requiring the exertion of up to 20 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; requires reaching, fingering, grasping, pushing, pulling, stooping, knelling, walking, crouching, standing, feeling, lifting and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to exchange or express ideas; visual acuity is required for color perception, visual inspection of small defects and/or small parts; preparing and analyzing written or computer data, operation of machines, determining the accuracy and thoroughness of work and observing general surroundings and activities; not subject to adverse environmental conditions. 

ESSENTIAL FUNCTIONS/TYPICAL TASKS: 

Assist Supervisor with daily activities; answers telephone; greets the public; responds to questions; types correspondence, forms, reports, etc.; maintains records and files; enters data accurately.

·         Performs receptionist tasks; answers multi-line telephone and connects caller to proper person; takes and relays messages.

·         Assist all clients as they arrive and provide any necessary paperwork or give proper referrals to other agencies.

·         Receives all work orders, submits work order to supervisor, generates work order status reports, closes all work orders at completion, and tracks turnaround time.

·         Posts and makes entries in records; accepts payments and issues receipts.

·         Types purchase orders and requisitions for checks; collects receipts for expenditures; obtains approval and processes requests through appropriate channels.

·         Maintains inventory lists in the database.

·         Performs a variety of typing, filing and office assistance tasks.

·         Reviews forms for accuracy and completeness; schedules appointment dates.

·         Prepares and makes copies of correspondence, notices, records, etc. and distributes to appropriate person(s).

·         Creates and maintains a variety of records, logs, and files; maintains filing system.

·         Collects data for records and reports; enters a variety of data into computer system.

·         Operates standard office and data entry equipment; ensures office equipment is operational.

·         Places orders for office supplies/equipment as needed.

·         Helps prepare various monthly, quarterly and annual reports.

·         Sorts and distributes mail.

·         May serve as backup for the mail run.

·         Performs other duties as requested. 

KNOWLEDGE, SKILLS AND ABILITIES: 

General knowledge of standard office practices, procedures and equipment and office assistance and receptionist techniques; general knowledge of business English, spelling and arithmetic; general knowledge of various office related software systems; ability to use a keyboard accurately and at a reasonable rate of speed; ability to establish and maintain effective working relationships with associates and the general public; ability to follow oral and written instructions; skill in the operation of standard office and word processing equipment. 

EDUCATION AND EXPERIENCE: 

Any combination of education and experience equivalent to graduation from high school with considerable office assistance experience.  Experience with inventory systems, purchasing, basic bookkeeping strongly preferred. 

SPECIAL REQUIREMENTS: 

Possession of a valid appropriate driver’s license issued by the Commonwealth of Virginia and insurable under the vehicle insurance policy of the Authority may be required.  Personal transportation is required.