GENERAL DEFINITION AND CONDITIONS OF WORK: 

Performs intermediate human services work planning and coordinating various services to elderly and disabled public housing residents to assure these residents can continue to live independently.  Works under regular supervision. 

This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; requires crouching, reaching, walking and fingering; vocal communication is required for expressing or exchanging ideas by means of the spoken word and for conveying detailed or important instructions to others accurately, loudly or quickly; hearing is required to perceive information at normal spoken word levels and to exchange or express ideas; visual acuity is required for preparing and analyzing written or computer data, operation of motor vehicles or equipment, determining the accuracy and thoroughness of work and observing general surroundings and activities; not subject to adverse environmental conditions. 

ESSENTIAL FUNCTIONS/TYPICAL TASKS: 

Coordinates programs; tailors services to clients’ needs; plans programs and activities; monitors and evaluates program outcomes; prepares reports. 

·         Ensures the property(s) are maintained and operating efficiently (including grounds, building interior/exterior, etc) and reports any findings to the Property Manager.

·         Coordinates programs and services to link public housing residents to various services for assistance; assists residents in preparing appropriate forms, etc. to apply for services, UAI’s, etc.

·         Meets individually with residents to make assessments and appropriate referrals for services, such as health insurance issues, issues regarding food stamps, medication, etc., mental health evaluations, independent living skills, and social security issues.

·         Works with community service programs to coordinate the provision of services and to tailor the services to the needs and characteristics of eligible residents.

·         Plans programs and activities; recruits program participants; coordinates transportation to activities.

·         Coordinates service and training programs and schedules; maintaining records and files; prepares reports.

·         Monitors and evaluates the delivery, impact, effectiveness and outcomes of supportive programs.

·         Coordinates with other independent living, self-sufficiency, education and employment programs.

·         Provides and/or coordinates transportation to educational, cultural and recreational trips and programs.

·         Prepares reports and fliers.

·         Edits and distributes monthly newsletters.

·         Assists in organizing programs.

·         Conducts surveys to determine program effectiveness.

·         Research, write, and apply for grant applications.

·         Performs other duties as requested. 

KNOWLEDGE, SKILLS AND ABILITIES: 

Thorough knowledge of the surrounding community and programs that assist housing residents; thorough knowledge of the services, programs and assistance available to elderly and disabled adults; ability to plan recreation activities; ability to establish and maintain effective working relationships with residents, program participants, community agencies, the general public and associates; ability to prepare newsletters and reports; ability to communicate ideas effectively both orally and in writing; ability to prepare and maintain records; ability to maintain confidential information;  ability to use a computer for spreadsheet and database management effectively. 

MINIMUM EXPERIENCE AND EDUCATION: 

Any combination of education and experience equivalent to graduation from an accredited community college with major coursework in social work, administration, or a related field, and considerable experience working with disabled clients or in the social work field.  Considerable experience working with elderly and disabled families. 

SPECIAL REQUIREMENTS: 

Requires possession of a valid appropriate driver’s license issued by the Commonwealth of Virginia and insurable under the vehicle insurance policy of the Authority.  Must be able to work a flexible schedule.  Personal transportation is required.